Emerald Envy - Mulan

We offer a range of shipping options to meet your needs, including Standard Delivery, which typically takes 2-3 business days. We use Royal Mail, a reliable and efficient courier service in the UK, to ensure your order arrives in a timely and safe manner. Once your order has been shipped, we will provide you with a tracking number so that you can follow its progress.

• If you are not completely satisfied with your purchase, you may return it within 14 days of receipt for a full refund.
• To be eligible for a refund, the item must be in its original packaging, unused and in the same condition as when you received it.
• If the void sticker on the packaging has been removed and the earrings have been worn, we cannot issue a refund.
• You will be responsible for paying the shipping costs associated with returning the item, unless the product is faulty or incorrect.
• Once we receive the item and verify its condition, we will issue a refund to the original payment method within 14 days.
• If the item is faulty or incorrect, we will cover the cost of return shipping and issue a replacement or full refund.
• Refunds will be issued in GBP and will reflect the price paid at the time of purchase.
• Refunds will not be issued for items that have been damaged or show signs of wear and tear after they have been received.

We hope this policy helps you feel confident in your purchase with Evry Earring. Please contact us if you have any further questions or concerns about our refund policy.

Please be aware that in some cases, we may ask you to provide personal details for returns or exchanges, for verification purposes. We take your privacy seriously and will only use this information for the purposes of processing your return or exchange. If you received a defective or damaged item, please contact us immediately, and we will provide you with a replacement or refund, as appropriate.

As a proud provider of high-quality earrings, Evry Earring wants to ensure that you enjoy our products for years to come. To keep your Evry Earring collection looking its best, we recommend taking the following aftercare steps:

Keep your earrings dry and avoid exposing them to water or moisture. This means taking them off before showering or swimming.

Avoid exposing your Evry Earrings to harsh chemicals such as perfume, hairspray, or cleaning products.

Store your earrings in a dry and safe place, preferably in an Evry Earring jewelry box or pouch to prevent tangling, scratching, or damage.

Regularly clean your Evry Earrings with a soft cloth to remove any dirt or buildup. If necessary, you can use a mild soap and water solution, but be sure to dry them thoroughly afterward.

Following these simple steps will help maintain the beauty and quality of your Evry Earring collection, ensuring that our products remain a cherished part of your jewelry collection for years to come.